Important Information:

You will be receiving communications from Central Bank in the near future, please make sure you are reading all of your mail and emails. ... read more

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Coronavirus

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Our number one priority, and always will be, is the health and safety of our customers, employees, and communities.

 

In accordance with government guidelines, and to help further prevent the spread of coronavirus (COVID-19), we are going to Drive-Thru banking services only, effective March 18, 2020.

 

Please monitor our social media accounts or visit centralbank.net/coronavirus for information as the situation evolves. 

 

Digital Banking

  • We encourage our customers to use their digital tools, which are accessible 24/7.
  • Our call center (816) 858-5400 remains open, and customers can contact us during normal business hours. 

 

Locations

  • If your preferred location does not have a drive-thru access, please visit our locations page, www.plattevalleybank.com/locations, for details and hours about the nearest location with a drive-thru, or ATM.  
  • Wait times may be longer than normal, and we appreciate your patience as we work as quickly as possible. 

 

Contact Information and Appointments 

  • Please make sure your mobile phone number, email address, and mobile banking alerts are up-to-date for all of your accounts so you can receive timely information from us.
  • If you have a loan closing scheduled or previously scheduled appointment, please coordinate details with your banker.
  • If you need access to a safe deposit box, please tell our associate at the drive-thru or call ahead to make an appointment. We will be happy to assist. 

 

Ongoing Communications

We are continuously monitoring the situation and will communicate via email, social media, or here, when branch lobby services resume regular operating hours. The health of our customers, employees, and communities is of the utmost importance and as we will continue to assist customers as needed. 

 

Customer Service

(816) 858-5400

24 Hour Telebanc

(816) 858-5000

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