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Using your Chip-Enabled Debit Card

FREE Signature-based transaction

  • When making a purchase, select or request the retailer to process the transaction as "Credit". This is a free transaction.

$0.25 PIN-based transaction

  • If you select or request the retailer to run the transaction as a “Debit,” the retailer will ask you to enter your 4 digit PIN (Personal Identification Number) into the processing terminal. This transaction costs 25 cents.

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Additional Helpful Information


Customer Service

(816) 858-5400

24 Hour Telebanc

(816) 858-5000

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