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Report A Lost or Stolen Card

Call 816-858-5400 weekdays from 8:30 a.m. – 5:00 p.m. and Saturdays from 8:30 – Noon or call 1-800-500-1044 during non-business hours.

When you call, please be prepared to share your name as it appears on your Debit Card and your Social Security Number.

If you report your card lost or stolen during non-business hours, please contact Platte Valley Bank to request a new Debit Card.  Please call 816-858-5400 during regular business hours or complete an online Debit Card request within Internet Banking.  To complete an online form, access your Internet Banking, click on Miscellaneous Online Requests, click on Apply Now next to Apply for a Debit Card and complete the online form.


Standard Free Services
Free ATM/Debit Card
Free Monthly E-statement
Free Internet Banking
Free Internet Bill Pay
Free 24-Hour Telebank 816-858-5000
Miscellaneous Fee Schedule
Non-Sufficient Funds $30.00
Returned Item Fee $30.00
Stop Payment Fee $30.00
Inactive Account Fee $5.00 (No deposits or withdrawals for one year)
Mobile Banking Fee $1.50
Return Deposited Item Fee $5.00
Overdraft Sweep Protection $5.00
ATM or Debit Card Replacement Fee $5.00
Internet Bill Pay Inactive Fee $5.00 (Non-use for two months)
Money Order $3.00
Cashier’s Check $5.00
Traveler’s Cheques: $1.00 per $100.00, Two-Party: $1.50 per $100.00
Coin Charge $.05 per roll
Collection Fee $10.00 per item
Levy/Garnishment Fee: $25.00 per attachment
Lock Box Key Replacement $30.00 per key
Lock Box Drilling $100.00
Research Fee $20.00 per hour
Return Mail Fee $5.00
Check/Statement Copy $5.00 per item
Locking Zipper Bag $10.00
Non-locking Zipper Bag $5.00
Night Drop Key Replacement $5.00
Purchase Securities $25.00
Wire - Outgoing Domestic $25.00
Wire – Outgoing International $40.00
Disclosures